Reference

Terms and Conditions That Govern Your 7n77 Account

These terms set out what you agree to when you open and use a 7n77 account — covering deposits through bKash, Nagad, and Rocket, how we handle your wallet balance, and what we expect from you in return.

Account eligibilityWallet and payment rulesbKash, Nagad, RocketAccount securityApplicable jurisdiction
7n77 Terms and Conditions That Govern Your 7n77 Account
CONTACT CHANNELS

Reach Us About These Terms

If something in these terms is unclear or you need to raise a concern about your account, our support team handles queries through the channels below. We aim to respond to terms-related questions within one business day.

Live Chat Open the chat widget from any page on 7n77 to reach a support agent directly. Useful for urgent account or wallet queries tied to these terms.
Email Support Send a detailed message to our support address for written records of your query. We reply with a reference number so you can track the conversation.
Help Centre Our help centre covers common terms questions — account eligibility, wallet rules, and what happens when a transaction is disputed — before you need to contact us.
HOW WE OPERATE

How 7n77 Handles Your Account Under These Terms

We built these terms around the way accounts actually work on 7n77 — mobile wallet deposits, live sports markets, and account access from any device. Here is how we apply them in practice.

Account Security Your account is protected by OTP verification on login and on withdrawal requests. Never share your OTP with anyone — we will never ask for it through chat or email.
Wallet Verification When you add a bKash, Nagad, or Rocket number to your account, we verify it matches your registered identity before processing any withdrawal to that number.
Data Retention We retain account and transaction records for the period required under applicable law. You can request a summary of your account data by contacting support in writing.
Requesting Changes To update your registered mobile number or payment method, submit a request through live chat with your account verification details ready. Changes take effect after confirmation.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — from wallet rules to eligibility and what happens if something goes wrong.

Eligibility depends on your local law and the regions 7n77 currently serves. You must meet the age and residency requirements that apply in your jurisdiction before registering.

No. Your deposit method must be registered in your own name. Accounts funded from a third-party wallet may be suspended pending verification, as required under our payment terms.

If we close your account for a terms breach, any remaining balance is reviewed case by case. If you close your own account, we process the balance back to your verified payment method.

We notify you via your registered contact details before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms.

Contact our support team in writing through email or live chat. Include your account details and specify what data you need. We respond within the timeframe required by applicable law.

Raise it with support as soon as you notice it, through live chat or email. Provide the transaction reference and the payment method involved — bKash, Nagad, or Rocket — so we can investigate.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.