Reference

How 7n77 Handles Your Personal Information

Your account data stays with us — not shared, not sold. Access to 7n77 and the handling of your information depends on your local law and eligible regions, and we keep that process transparent so you always know where you stand.

Data not sold to third partiesAccount-level encryptionbKash, Nagad, Rocket transaction privacyRight to request your dataContact us to update records
7n77 How 7n77 Handles Your Personal Information
DATA SECURITY

How We Protect and Manage Your Information

Security is built into every layer of your account. From the moment you deposit via bKash to the moment a withdrawal clears to your Rocket wallet, your data moves over encrypted connections. We review access controls regularly and limit who inside our team can view account records.

Encryption in Transit

All data between your device and our servers travels over SSL. This covers login, payment confirmation, and any account update you make from mobile or desktop.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage cookie preferences from your browser settings at any time.

Retention and Deletion

We keep your account data only as long as needed for legal and operational purposes. Once that period ends, records are deleted or anonymised on a rolling schedule.

Who to Contact

For any data concern — access requests, corrections, or complaints — reach our privacy team through live chat or email. We aim to acknowledge requests within two business days.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. Send your request through any of the channels below and we will respond within the timeframe required by applicable law in your region.

Live Chat Start a chat from your account dashboard to raise a privacy request or ask about how your data is used. Available during support hours.
Email Support Send your data access or deletion request to our support address. Include your registered account details so we can locate your records quickly.
Help Centre Our help centre has step-by-step instructions for submitting a data request, updating your contact details, or querying a transaction record.

Common Questions About Your Privacy

Here are the questions we hear most often about how 7n77 handles personal data. If yours is not listed, contact support directly.

We collect your name, email address, phone number, and the payment details you use — bKash, Nagad, or Rocket. We also log device and session data to protect your account from unauthorised access.

Only where necessary. Payment processors like bKash and Nagad receive transaction data to complete your deposits and withdrawals. We do not sell your data to advertisers or unrelated companies.

Contact us via live chat or email with your registered account details. We will compile and send your data within the timeframe required by applicable law in your region.

Yes. Submit a deletion request through support. We will remove or anonymise your records once any legally required retention period has passed for your account.

We retain records for the period required by applicable law. After that, data is deleted or anonymised. Specific timeframes depend on your local regulations and eligible region.

Yes. Payment transaction records are encrypted and access is restricted to authorised personnel only. They are used solely for processing, verification, and legal compliance purposes.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.